GOASCNA Helpline Report

ASC Date: 1/14/2018
Meeting Date: 1/20/2018 3:20 PM

Members Present: 4

Location: South Street Ministry

Opened the meeting with a moment of silence followed by the Serenity Prayer.  The 12 Steps & Traditions were read.

General Report

  1. A monthly  text will go out reminding voluteers to ask "how they found the Helpline"
  2. A text will go out before Area to capture the consensus of question #1
  3. Added 2 new volunteers in January.  We now have 28
  4. Jenny S. accepted the Secretary position
  5. One Box was programmed to send emails to me when callers leave a voicemail.  Of course I call them back.
  6. Happy Anniversary text have been going out since December to all celebrating volunteers (helpline & 12 step)
  7. The revision of the Help Line Procedural Guidelines will be reviewed at February's sub-committee meeting
  8. Looks like the Regional Helpline will not be a good fit for the GOA.  It accommodates 15 volunteers only with no options for Spanish.  I asked Dominick to keep me updated on changes to the Mack Daddy Grasshopper Plan technology that would accommadate us.  


Jenny S. - Secretary

Concerns or Needs


Upcoming Events


In Loving Service,
Belinda G, Chair